Refund Policy

All sales are final. You will not receive a refund for any cancellation.


You are responsible for the fees and charges set out on the Service Description Page, according to the terms set out on that page (Fees). The date on which Fees are due is the Due Date. If the Service Description Page does not set out a Due Date, the Fees will be due monthly. Set-up fees are not refundable for any reason. Fees are also not refundable if you breach our TOS or our Acceptable Use Policy and this Agreement is terminated for that violation.

If the Fees are not received when due, your account will be considered delinquent and your domain name may be suspended, dropped, and/or purchased by a third party. If allowed by the registry authority, we may take possession of your domain name during the period your account is suspended or following termination. You have 30 days to resolve any billing disputes at which point the Service (including domain names) will be terminated, transferred to our name, or the management of the domain name may be transferred to another reseller. In the case of a billing dispute involving a domain name, restoring the domain name to you, or refunding the Fee, will be our sole and exclusive obligation to you and your sole and exclusive remedy.


We reserve the right to immediately suspend or cancel your Services, and, if necessary, your domain name: (i) for a violation of any provision of our TOS or any other Agreement, including third party agreements that apply to you through our TOS; and/or (ii) your failure to pay any amounts due. This right of termination is without prejudice to any other rights we may have. You are not entitled to any type of notice or protest should we exercise these rights. You will not receive a refund if the Services are terminated pursuant to this paragraph.